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I drove 45 minutes to the Corporate Store in Clearwater, FL and was rudely told by the branch manager that I would need a subpoena for the information.
My husband called customer service and we paid a fee for our history records which would go back (3 months.) He was also told that the history on my phone would be on the phone till March 22, 2018.
His reply was should I just give you my phone so that my child can worry about me?
Although executives at T-Mobile had stated at the time of the acquisition that all locations would be rebranded into T-Mobile locations, this has yet to occur. Tagged as: metro pcs corporate, metro pcs corporate email, metro pcs corporate office, metro pcs corporate office phone number, metro pcs customer complaint desk, metro pcs customer complaints, metro pcs main office, metropcs corporate, metropcs corporate office For the second time in a row when I checked my data usage at the start of a new cycle, it had shown that I’d used it even though I hadn’t.Metro PCS was the 6th largest wireless network in the US with 9.5 million subscribers.Although the company is a Delaware corporation, the Metro PCS corporate office is located in Richardson, Texas.What you should do is teach them to be as professional and helpful as operator Rudilynn. I do not want to take MY TIME and call the company to correct a situation that should never happened to begin with. Reply I have been trying to figure out what the problem is with the store in Moses lake WA state.I’m taking my business elsewhere, and you can blame France Marie #500175 and the other moron. So you automatically charge your customers without their consent and knowledge, then insist they have to take their time to correct this or they are stuck. Are you will to pay me for MY TIME at my current rate? I have been a customer for about 6yrs in Tacoma, Wa and I moved over to this part of the State and I have been treated poorly Everytime I have been in the local franchise.